Receptionist

About the Role

Do you have at least one year of receptionist or front-of-house experience? Are you friendly, organised and passionate about providing excellent customer service?

We are looking for a professional and approachable Receptionist to join a large archiving and digital solutions company on fixed-term maternity cover contract for approximately 12 months.

As the first point of contact for visitors, contractors and colleagues, you will play an important role in creating a welcoming, professional and organised working environment.

The ideal candidate will be available to commit to the duration of the maternity cover period and be ready to start at the beginning of November.

If you have the experience and skills we are looking for, we would love to hear from you! Apply today by submitting your CV for consideration.

Working Hours and Benefits

• Location: NN18 8EY
• Schedule: Monday to Friday,
• Hours: 8am – 5pm
• Pay Rate: £13.46 per hour
• Annual Leave: Up to 31 days, including bank holiday

Fixed-term maternity cover (approximately 12 months)

Expected Start Date: Beginning of November

Interviews: Week commencing 26 October

Key Responsibilities

As Receptionist, your duties will include:

Front Desk and Visitor Management

• Welcoming visitors, contractors and colleagues in a friendly and professional manner.
• Maintaining a clean, tidy and presentable reception area.
• Managing visitor logs and issuing access passes in line with site security procedures.

Communication and Customer Service

• Answering, screening and directing incoming telephone calls.
• Responding to email enquiries and ensuring messages reach the appropriate people.
• Liaising with internal teams, external visitors and contractors.

Administrative Support

• Handling incoming and outgoing mail, parcels and courier deliveries.
• Assisting with data entry, filing and general administrative duties.
• Maintaining office supplies and arranging orders when required.
• Supporting the smooth day-to-day running of the office.

Meetings and Facilities

• Coordinating appointments and meeting room bookings.
• Ensuring meeting rooms are clean, organised and ready for use.
• Preparing meeting materials and refreshments when required.
• Reporting maintenance issues and liaising with facilities management to arrange repairs.

Skills and Experience

To be successful in this role, you will have:

• At least one year of experience in a receptionist, front-of-house or similar customer-facing role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• The ability to multitask and prioritise competing demands.
• Good working knowledge of Google Workspace and general computer applications.
• A friendly, professional and approachable manner.
• The ability to handle confidential and sensitive information with discretion.
• A proactive attitude and the confidence to resolve routine issues independently.

Important Pre-Employment Checks

Due to the nature of the business, all successful candidates must undergo pre-employment vetting, including:

• A Basic DBS check.
• An adverse credit history check.
• For candidates who have lived in the UK for fewer than five years, a police clearance certificate or equivalent criminal record check from the country or countries in which they previously resided may also be required.

Applicants must be able to provide the necessary documentation to complete the required checks. Failure to meet the applicable vetting requirements may prevent an application from proceeding.

How to Apply

If you are an experienced receptionist looking for your next opportunity and can commit to a maternity cover contract of approximately 12 months, we encourage you to apply.

• Submit your CV today to be considered for this opportunity!